Phone/Insurance Verification Specialist

Mason, OH 45040

Industry: Customer Service/Support Job Number: 1412

Career Opportunity:  Phone/Insurance Verification Specialist – Apex Eye – Cincinnati, OH

Apex Eye is a leading group practice of board-certified ophthalmologists, fellowship-trained eye specialists for cornea, retina, glaucoma and oculoplastics, licensed optometrists, and knowledgeable support staff. Our team shares a passion for excellence in eye care and dedication to delivering exceptional patient care. We continually strive to provide the best possible medical and surgical eye care for our patients in a pleasant, caring environment with seven convenient locations throughout the Greater Cincinnati, OH, area.

We are looking for a Phone/Insurance Verification Specialist in our practice based in our Mason, OH office. The Phone/Insurance Verification Specialist will be responsible for:
  • Data entry of patient information
  • Answer phones.
  • Contact insurance companies by phone to verify eligibility and benefits
  • Utilize the insurance companies websites to obtain data
  • Accurately and thoroughly document the ophthalmic exam and procedures into EMR
  • Proper charting of the exam, documenting additions to the chief complaint, assessment and recommendations for treatment
  • Perform preliminary screening to include patient’ s medical history, visual acuity, and other procedures.
  • Work positively and effectively with employees
  • Work with Oculoplastics team to convey pertinent information about benefits to patients.
  • Be adaptable to occasional changes in workflow.    

Apex Eye is looking for its Phone/Insurance Verification Specialist to be empathetic, well- organized and detail-oriented, in addition to:
  • High school diploma or equivalent. College degree is a plus.
  • Knowledge of professional ophthalmic theory, practice and medical care
  • At least 1 year of prior medical office experience is preferred.
  • Experience in a fast-paced office environment is required.
  • Ability to multi-task and work well under pressure.
  • Strong computer and math skills, including familiarity with electronic records and ICD-10.
  • Excellent written and verbal communication skills.
  • Ability to establish and maintain effective working relationships with patients, fellow co-workers and the public.
  • Desire and ability to work in a team environment.

If you are looking for a great career opportunity in a growing field, apply online today by sending your resume and salary requirements to Excellent benefits (group health insurance, voluntary dental insurance, retirement plan, including 401K, and paid time off) are offered along with competitive compensation. To learn more visit  

Employer is EOE/M/F/D/V.   Local candidates only please – relocation and sponsorship are not provided.   No phone calls please.

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